About DocuPet's Implementation Process

Each week, your organization will explore a new implementation topic focused on discovery, knowledge sharing, training, and reviewing key program components. Every chapter includes detailed informational materials, followed by a short assignment where you'll upload a deliverable related to that topic. The implementation process is self-guided and flexible. You can complete it in as little as one day, one week, or one month, depending on your team's pace. If you have any questions along the way, your Relationship Manager is always available to assist.

Self Guided Implementation Overview

7 Chapters · 52 Lessons

  1. 1

    Getting Started Form

    1. (Included in full purchase)

      Getting Started Form

  2. 2

    Implementation Overview

    1. (Included in full purchase)

      Video: Implementation Overview

    2. (Included in full purchase)

      Weekly Learning Topics

    3. (Included in full purchase)

      Training

    4. (Included in full purchase)

      Key Deliverables Overview

    5. (Included in full purchase)

      What Makes a Successful Implementation?

    6. (Included in full purchase)

      White Logo Image - Tag Design

    7. (Included in full purchase)

      High Resolution Logo - Website Design

    8. (Included in full purchase)

      Vet List

  3. 3

    Implementation Plan Meeting

    1. (Included in full purchase)

      Implementation Plan Overview

    2. (Included in full purchase)

      Implementation Plan Approval

  4. 4

    Operational Considerations and Reporting

    1. (Included in full purchase)

      Video: Operational Considerations and Reporting Overview

    2. (Included in full purchase)

      Operational Considerations and Reporting Overview

    3. (Included in full purchase)

      Internal Considerations & Standard Operating Procedures (SOPs)

    4. (Included in full purchase)

      Reporting Overview

    5. (Included in full purchase)

      Built in Reporting

    6. (Included in full purchase)

      Built in Report Overview

    7. (Included in full purchase)

      Vendor Sales Report - Daily Reconciliation

    8. (Included in full purchase)

      Organization Sales Report

    9. (Included in full purchase)

      Performance Reporting

    10. (Included in full purchase)

      Remittance Process

    11. (Included in full purchase)

      Remittance Report

    12. (Included in full purchase)

      Refund Overview

    13. (Included in full purchase)

      Submitting Refund Requests

    14. (Included in full purchase)

      EFT Form

    15. (Included in full purchase)

      Administrative Access Needs

  5. 5

    Marketing and Communications

    1. (Included in full purchase)

      Video: Marketing and Communications Introduction

    2. (Included in full purchase)

      DocuPet's Approach to Marketing

    3. (Included in full purchase)

      Benefits of Marketing Materials and Campaigns

    4. (Included in full purchase)

      Marketing Menu

    5. (Included in full purchase)

      Launch Package

    6. (Included in full purchase)

      Communications Overview

    7. (Included in full purchase)

      How Our Communication System Works

    8. (Included in full purchase)

      Email Templates

    9. (Included in full purchase)

      Letter Templates

  6. 6

    RVR Program

    1. (Included in full purchase)

      Introduction: Rabies Vaccination Record Program

    2. (Included in full purchase)

      RVR Program Overview

    3. (Included in full purchase)

      Dropbox Submission Folder

    4. (Included in full purchase)

      Accepted and Rejected Rabies Examples

    5. (Included in full purchase)

      How DocuPet Uploads Rabies Records

    6. (Included in full purchase)

      Program Policies

    7. (Included in full purchase)

      Duplicate Considerations

    8. (Included in full purchase)

      RVR Communications and Reporting

    9. (Included in full purchase)

      RVR Vet List

  7. 7

    Launch Planning and Considerations

    1. (Included in full purchase)

      Video: Launch Planning and Considerations Overview

    2. (Included in full purchase)

      DocuPet vs Partner Duties

    3. (Included in full purchase)

      Reporting and Remittance

    4. (Included in full purchase)

      Going Live - Soft Launch

    5. (Included in full purchase)

      Delta Data and Transition Process

    6. (Included in full purchase)

      Going Live - Hard Launch

    7. (Included in full purchase)

      Post Launch Assistance

    8. (Included in full purchase)

      Program and Fee Changes