About DocuPet Canvassing Management Certified

This course covers the core functionality of the Canvassing module from a management perspective. After completing this training, you will be able to confidently create and manage zones and runs, assign and monitor field activity, manage Address Reports and resident complaints, and troubleshoot common issues to ensure accurate reporting and compliance.

Course Curriculum

7 Chapters · 34 Lessons

  1. 1

    Getting Started

    1. (Included in full purchase)

      Course Introduction

    2. (Included in full purchase)

      Logging In & Accessing Canvassing

    3. (Included in full purchase)

      Roles & Permissions

    4. (Included in full purchase)

      Setting up Staff Permissions

    5. (Included in full purchase)

      Knowledge Check

  2. 2

    Authoritative Address Tool

    1. (Included in full purchase)

      What is the Authoritative Address Tool (AA Tool)?

    2. (Included in full purchase)

      Why the AA Tool Matters

    3. (Included in full purchase)

      Address Validation Overview

    4. (Included in full purchase)

      Validating an Address on a Pet Owner Account

    5. (Included in full purchase)

      Knowledge Check

  3. 3

    Canvassing Zones Overview

    1. (Included in full purchase)

      What Is a Zone?

    2. (Included in full purchase)

      Zone Dashboard

    3. (Included in full purchase)

      Zone Map

    4. (Included in full purchase)

      Knowledge Check

  4. 4

    Creating & Managing Zones

    1. (Included in full purchase)

      How to Plan & Create a Canvassing Zone

    2. (Included in full purchase)

      Editing & Managing Zones

    3. (Included in full purchase)

      Zone Design Best Practices

    4. (Included in full purchase)

      Knowledge Check

  5. 5

    Canvassing Runs Overview

    1. (Included in full purchase)

      What is a Canvassing Run?

    2. (Included in full purchase)

      Accessing the Canvassing Run Dashboard

    3. (Included in full purchase)

      Canvassing Run Dashboard Overview

    4. (Included in full purchase)

      Creating a Run

    5. (Included in full purchase)

      Planning & Creating a Walking Route

    6. (Included in full purchase)

      Viewing a Created Run

    7. (Included in full purchase)

      Knowledge Check

  6. 6

    Complaint Tracking & Address Reports

    1. (Included in full purchase)

      What are Address Reports?

    2. (Included in full purchase)

      Canvassing Resident Complaint Tracker

    3. (Included in full purchase)

      How to use the Canvassing Resident Complaint Tracker

    4. (Included in full purchase)

      Flag Addresses as “Do Not Visit”

    5. (Included in full purchase)

      Knowledge Check

  7. 7

    Wrap-Up

    1. (Included in full purchase)

      Course Summary

    2. (Included in full purchase)

      Resources & Support

    3. (Included in full purchase)

      Final Knowledge Check

    4. (Included in full purchase)

      Course Feedback Survey