About DocuPet Communications Certified

In this course, you will learn how the different components of DocuPet’s communication system work together to determine what messages are sent, who receives them, and when they are delivered. Understanding how these pieces connect will help you see how DocuPet delivers timely, effective communications that support your organization’s licensing program.

Communications Certified

4 Chapters · 17 Lessons

  1. 1

    Course Introduction

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      Communications Overview

    3. (Included in full purchase)

      How Our Communication System Works

  2. 2

    Understanding Renewal Communications

    1. (Included in full purchase)

      DocuPet's Communications Process

    2. (Included in full purchase)

      Online Access Codes

    3. (Included in full purchase)

      The Flight Plan

    4. (Included in full purchase)

      Email Templates

    5. (Included in full purchase)

      Letter Templates

    6. (Included in full purchase)

      Spanish Translated Letter Communications

    7. (Included in full purchase)

      Viewing Renewal Communications

  3. 3

    License Recovery Program

    1. (Included in full purchase)

      Introduction to License Recovery

    2. (Included in full purchase)

      Benefits of License Recovery

    3. (Included in full purchase)

      Recovery Letters

    4. (Included in full purchase)

      License Recovery Communication Flow

    5. (Included in full purchase)

      Program Performance and ROI

  4. 4

    Wrap-Up

    1. (Included in full purchase)

      Course Summary

    2. (Included in full purchase)

      Course Feedback Survey